Privacy Policy

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically through your use of the Service, and information received from third parties. The categories of information we may collect include:

• 01
  Account information — such as your name, email address, company name, job title, and login credentials provided when you register for or request access to the Service.
• 02
  Usage data — information about how you interact with the Service, including pages visited, features used, session duration, and referring URLs.
• 03
  Device and technical data — such as IP address, browser type, operating system, and device identifiers, collected automatically when you access the Service.
• 04
  Communications — records of correspondence you send to us, including support requests, feedback, and responses to forms on our website.
• 05
  Content data — data, files, or inputs you upload, submit, or otherwise provide to the Service in the course of using our analysis and decision-support tools.

2. How We Use Information

We use the information we collect for purposes that may include:

• 01
  Providing, operating, maintaining, and improving the Service and its features.
• 02
  Creating and managing user accounts and granting access to the platform.
• 03
  Responding to inquiries, support requests, and other communications.
• 04
  Monitoring, analysing, and understanding usage trends to improve functionality and user experience.
• 05
  Detecting, investigating, and preventing fraudulent, unauthorised, or illegal activity.
• 06
  Complying with applicable legal obligations and enforcing our terms and policies.

3. Legal Basis for Processing

Where required by applicable law, we rely on one or more of the following legal bases to process personal information: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, and our legitimate interests in operating, securing, and improving the Service, provided those interests are not overridden by your data protection rights.

4. How We Share Information

We do not sell personal information. We may share information in the following circumstances:

• 01
  Service providers — with vendors and contractors who perform services on our behalf, such as hosting, analytics, and customer support, subject to confidentiality obligations.
• 02
  Legal and compliance — where disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
• 03
  Business transfers — in connection with a merger, acquisition, reorganisation, or sale of assets, subject to appropriate confidentiality safeguards.
• 04
  With your consent — where you have directed us to share information with a specific third party.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Policy, including to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and the context in which it was collected.

6. Data Security

We implement administrative, technical, and organisational measures designed to protect information from unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to or stored by the Service.

7. International Data Transfers

Depending on how and where you access the Service, information may be transferred to, stored, and processed in a country other than your own. Where such transfers occur, we aim to apply appropriate safeguards consistent with applicable data protection requirements.

8. Your Rights and Choices

Depending on your location and applicable law, you may have rights in relation to your personal information, which may include the right to access, correct, delete, or restrict the processing of your data, the right to data portability, and the right to object to certain processing activities. You may also have the right to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details provided on our Contact page.

9. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to operate the Service, remember preferences, and analyse usage patterns. You can typically control cookies through your browser settings; however, disabling certain cookies may affect the functionality of the Service.

10. Third-Party Links and Services

The Service may contain links to third-party websites or integrate with third-party services that are not operated by us. This Privacy Policy does not apply to those third parties, and we encourage you to review their respective privacy policies before providing any information to them.

11. Children's Privacy

The Service is intended for business and professional use and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children, and if we become aware that we have done so, we will take steps to delete such information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the Service, or applicable legal requirements. Material changes will be indicated by updating the effective date of this Policy. Your continued use of the Service after any changes constitutes acceptance of the revised Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.